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Terms of Use

Confederation of Real Estate Developers Associations of India, Chennai having its registered office at 8th Floor, 8E No. 526 (560-562), Century Plaza, Anna Salai, Thiru Vi Ka Kudiyiruppu, Teynampet, Chennai - 600018, Tamil Nadu (hereinafter “CREDAI”) operates www.credai365.com(“Website”) and the associated mobile applications (“App”), including products and services offered therein, all data, notifications, content, postings, etc. (collectively, referred as the "Services”). The General Terms of Use (“Terms”) read together with the Privacy Policy and all other terms and information, govern your access, and use of the Website, App and the Services offered therein and constitutes a binding legal agreement between You (also referred as “your”, “user”) and CREDAI (also referred as “we”, “us”, “our”).

Acceptance of the Terms

Please read these Terms carefully before accepting to use the Services or continuing to access the Website or the App to avail the services. By downloading, installing, accessing, registering, accepting, and/or using the App or Website, you acknowledge that you will be bound by and will comply with the Terms in relation to the Services offered by CREDAI. If you do not agree to the Terms, we request you not to access or use any part of the Website or App or avail any Services.

We may amend or modify the Terms and/or alter any of the Services offered on the Website or the App, at any time, without any notice to you. You are required to regularly review the Terms and you are bound by any changes to the Terms. The current version of these Terms can be viewed by clicking on the ‘General Terms of Use’ link posted on the Website or App.

The Website, App and the Services therein is offered to users who are above the age of 18 years. By accessing and using the Website or App, you represent and warrant that you are of legal age to form a binding contract with CREDAI and meet all the foregoing eligibility requirements. If you are not above the age of 18 years, please do not access or use the Website or App.

General Use of the Website or App

The Website or App, including the Services therein can be accessed or used by you solely for legal purposes that are permitted by these Terms.

The App may be downloaded and installed from the Google Play Store by an Android user and the Apple Store by an iOS user. It is your responsibility to review all terms and conditions made available on these stores and comply with it. The Terms provided herein would govern your use and access to the Website or App, and in case of any conflict, these Terms would prevail.

Restriction on Use

You hereby agree not to host, display, upload, modify, publish, transmit, store, update or share any information that:

  1. belongs to another person and to which you do not have any right;
  2. is defamatory, obscene, pornographic, paedophilic, invasive of another’s privacy, including bodily privacy, insulting or harassing on the basis of gender, libellous, racially or ethnically objectionable, relating or encouraging money laundering or gambling, or otherwise inconsistent with or contrary to the laws in force;
  3. is harmful to child;
  4. infringes any patent, trademark, copyright or other proprietary rights;
  5. violates any law for the time being in force;
  6. deceives or misleads the recipient about the origin of the message or knowingly and intentionally communicates any information which is patently false or misleading in nature but may reasonably be perceived as a fact;
  7. impersonates another person;
  8. threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign States, or public order, or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting other nation;
  9. contains software virus or any other computer code, file or program designed to interrupt, destroy or limit the functionality of any computer resource;
  10. is patently false and untrue, and is written or published in any form, with the intent to mislead or harass a person, entity or agency for financial gain or to cause any injury to any person

You further agree not to:

  1. attempt to decode, reverse engineer, decompile, or extract the source code or other proprietary information of the Website or App or remove any proprietary notices (including copyright notices), or any other technologies used to control the access to or use of the information or its identifying information.
  2. abet or aid or attempt to, whether directly or indirectly, gain unauthorized access to the Website or the App, including any accounts, computer systems, servers, clouds, or networks connected thereto, through hacking, password mining or any other means.
  3. carry out any unlawful, un-authorized or illegal activities on the Website or the App, that would cause damage, embarrassment, or adverse publicity to us or any third party.
  4. add or share any third party’s personal information or content, without their prior consent or approval
Information Provided by You

In relation to availing the Services on the Website or App, You are required to share certain information (hereinafter “Information”) while registering, and/or creating an account on the Website or App; or availing related services such as, calculate home loans, etc. on the Website or App.

You agree to provide true, complete and accurate information at all times. You also represent and warrant that you hold control and own all rights in the Information shared by You. You further represent and warrant that You are legally entitled to disclose or share such Information or content on the Website or App. In case of any breach of the foregoing representations, we may modify or delete parts of the Information, at our own discretion with or without notice to you.

We do not take any responsibility in relation to the correctness or authenticity in the information shared by You. You agree to indemnify and hold harmless, CREDAI, its partners, assigns, members, employees, representatives, against any claims, damages, losses, arising due to the Information shared or disclosed by You and/or for impersonating another party.

You agree to keep confidential the user details and password and related account details and ensure that no one obtains access to the same. You agree to immediately notify us of any actual or suspected access and use of Your account. However, we shall not be responsible for such unauthorized use of Your account, and any loss of information or content caused to You shall be solely your liability. We maintain reasonable security practices and procedures in relation to the Information disclosed or shared by You, which is governed by our Privacy Policy, that forms part of these Terms and is provided .

Third Party Links

The App or the Website may contain third-party links to websites, content, videos, images, advertisements, that are not managed or controlled by us. We are not responsible for the contents (including the correctness, accuracy, legality or information) displayed or showcased on any of these third-party links or any links contained in the said linked sites.

We disclaim all responsibilities and liabilities, either directly or indirectly, in relation to your use or access to the third-party links, including but not limited to the offerings, services, content, advertising, goods or services, or information made available on such third-party links.

We recommend that You cautiously review and understand the terms of use and privacy policies of these third-party links and the goods/services offered by them and You are responsible for implementing sufficient procedures and checkpoints to satisfy your requirements for accuracy of such content, data, offerings, goods/services provided therein.

Warranty Disclaimers

All information and content made available on the Website or App, including the Services offered therein, is provided on an “as is” and “as available” basis, and we do not assume any responsibility or provide any representations or warranties of any kind, including but not limited to, implied warranties of non-infringement, quality, security, fitness for a particular purpose, accuracy, compatibility, timeliness, deletion, mis-delivery or failure to store any user information, communications, personalization settings.

In no event do we make any representations or warranties, assurances or guarantees, whether express or implied, in relation to the accuracy, quality, professional qualifications or expertise pertaining to the Services offered to you or any information provided to you on the App or the Website. We are not responsible to you or anyone else for the decision that you make or the actions you have taken by relying on such information.In no event do we assume any responsibility or liability in relation to any data, information, or goods and services offered by and made available on any third-party links.

We do not accept liability of any description including liability for negligence for any damages whatsoever resulting from loss of use, data or profits arising out of or in connection with the access, viewing, use or performance of the Website, App, Services, or its contents.

Any content, information or Services offered under the Website or App is for information purposes only. The Services, including the information or notifications provided on the App is not meant to substitute any professional advice that You should take. You agree to waive any claims or disputes against us in relation to any claims or disputes that arise during your use of the Services, and to the extent that such waiver is not applicable, you agree to release all claims against us relating to the same.

You acknowledge and accept the usual risks that may arise while using the Internet. We do not assume any responsibility or liability for any damage to your systems, devices, networks, or loss of data or content resulting from your use or access of the Website or App, including if your systems have been infected with malwares or viruses or have been maliciously corrupted.

Intellectual Property

All information, content, design, layout, outline, concept, look and feel, arrangement, functionalities script, styles, text, images, videos, audios, photos, illustrations, notifications, software, source code, object code, and any other material or content part of the Services offered on the Website or App, is the sole and exclusive property of CREDAI and all rights, titles and interests, including intellectual property rights therein belongs to CREDAI.

All brand names, product or service names available on the Website or App, including the CREDAI trademarks, tradename, domain name, logos, designs, and slogans are trademarks of CREDAI or its affiliates or licensors. You shall not use such marks without the prior written permission of CREDAI. Any other names, logos, designs on the Website or App are the trademarks of their respective owners.

Limitation of Liability

CREDAI shall not be liable for any direct, indirect, special, consequential, incidental, or exemplary damages, including but not limited to, damages for loss of profits, data, goodwill, use, or other intangible losses, resulting from your use, access, viewing, or availing the Services on the Website or App.


You agree to indemnify, defend and hold harmless CREDAI, its subsidiaries and affiliates, including employees, representatives, and agents, from any and all third-party claims, damages, costs, losses, and liabilities, including reasonable attorneys' fees, arising out of or due to your breach or violation of the Terms or applicable laws, including any acts or omissions while using the Website or App or availing the services therein.

Changes to Website/App or Terms

We reserve the right to add, modify, alter, delete, remove any content or information on the App or Website, at any given point of time without any prior notice to you. We further reserve the right, to modify, limit, or discontinue the Services or any portion thereof, with or without notice, and without liability to you.

We may, from time to time, change, modify, or add to the Terms without prior notice to You. You are required to occasionally revisit the Terms and update yourself accordingly. By continuing to use or access the Website or App, you agree to be bound by the amended Terms.

We may at our sole discretion suspend the operation of App or Website, wholly or in parts, at any time, without any prior notice.

You agree that CREDAI may in its sole discretion terminate your access to and use of the Website or App, or any part thereof, with or without prior notice. You further agree that in case of any non-compliance with Terms or Privacy Policy, CREDAI has the sole right to terminate your access or usage of the Website or App immediately or remove the non-compliant information or both, as the case may be.


In case any one or more of the provisions contained in the Terms shall, for any reason, be held to be unenforceable, invalid or illegal, in any respect, such invalidity, illegality or unenforceability shall not affect the other provisions of these Terms, and the Terms shall be construed as if such invalid, illegal or unenforceable provision had never been contained herein.


No waiver by us of any breach or default by you hereunder shall be deemed to be a waiver of any preceding or subsequent breach or default. No waiver will be of any force or effect unless made in writing.

Governing Law & Arbitration

The Terms and the interpretation of these terms are governed by and construed in accordance with the laws of India.

Any dispute or controversy of whatever nature and howsoever arising under or out of or in relation to these Terms shall be referred to arbitration. The arbitration shall be governed by the Arbitration and Conciliation Act, 1996 as may be modified and re-enacted from time to time. The venue of arbitration shall be Chennai, India. The arbitration proceedings shall be conducted in English only. The award shall be final and binding on the parties to the dispute.

Contact Information

In you have any question or concern with respect to Terms you may connect with us or write at the following address:
8th Floor, 8E No. 526 (560-562, Century Plaza, Anna Salai,
Thiru Vi Ka Kudiyiruppu, Teynampet, Chennai,
Tamil Nadu – 600018

The General Terms of Use was last updated on 29.7.2021